Frequently Asked Questions

FAQS

Have Any Questions?

Are You Licensed, Bonded, and Insured?

Yes! Arclight Painting is fully legit, giving you peace of mind throughout your project. Our coverage includes general liability, auto insurance, a $10,000 bond, and worker’s comp for all team members. You can check on the current status of our license and registration (along with any other contractor you are looking to hire) by visiting the Labor & Industries website.

Do You Provide a Warranty For Your Work?

Your Paint Project is Protected with Care—For 5 Full Years

At Arclight Painting, we believe that your home deserves lasting beauty—and that peace of mind shouldn’t end when the final coat dries. That’s why we created our Fresh Start Program—not just a warranty, but a five-year commitment to support you long after the brushes are put away.

Here’s what you get with your Fresh Start:

✅ Worry-Free Protection

If you notice peeling, blistering, or chipping—don’t stress. We’ll make it right, at no cost to you, for up to five years from the project’s completion.

💬 Straight Talk, No Surprises

This program is designed to protect the work we performed with the materials we provided. Certain surfaces—like decks, stairs, railings, and areas prone to moisture or movement—naturally age and shift, and aren’t covered. Same goes for any pre-existing damage or issues caused by outside forces like water, chemicals, extreme weather, or good ol’ human error.

But here’s our promise: if something happens and you’re not sure whether it’s covered, just call us. We’ll give you a clear answer, fast—and we’ll always aim to be fair.

🛠️ Simple Solutions

If a covered issue pops up, we’ll repair the specific areas affected and prep them properly—just like we said we would in our original plan. No games, no runaround.

🧾 How to Get Covered

To activate your Fresh Start:

Just make sure the original invoice is paid in full
Hang on to your project agreement
And if you ever need a repair, give us access to the area so we can get to work

🤝 We’re With You

This program is designed for you—the original customer—because we believe in relationships, not just results. It’s all a part of the Arclight Difference.

If something comes up, just reach out: 📧 info@arclightpainting.com
📞 425.757.1199

What Type of Preparation Work Do You Do?

At Arclight Painting, we recognize that proper preparation is the foundation for a beautiful, lasting finish! That’s why we always follow the Painting Contractors of America Industry Standards when it comes to surface preparation. We customize our preparation based on each surface’s unique needs, whether it’s walls, ceilings, doors, cabinets, or stucco. Every quote provides a detailed breakdown of the prep work required, which we review with you during the consultation. Common prep tasks include:

Removing loose and flaking materials.
Sanding and scraping.
Stucco and wood patching.
Caulking and glazing.
Drywall patching and re-texturing.
Wood repair and replacement.
Applying wood filler and priming.

What Do I Need to Do to Prepare?

We have a Pre-painting Checklist that you can use to ensure you are prepared for when arrive. Otherwise, we only ask that you move and store any fragile or sentimental items before we arrive.

Rest assured that we will take care of everything else, including all the heavy lifting, from protecting adjacent surfaces to removing and reinstalling window coverings, bathroom accessories, and light fixtures as needed.

If you have questions or concerns about the preparation process, just let us know—we’re here to guide you every step of the way!

Do You Have References?

Absolutely. Over the past 20 years, we’ve served thousands of homeowners in our local community—many of whom continue to refer us proudly. You can browse hundreds of verified 5-star reviews on our Google Business Profile, where past clients share their experiences working with us. For a visual sense of our craftsmanship and attention to detail, explore our Project Portfolio, which showcases recent work across a variety of homes and styles.

Are You Hiring?

We’re always looking for talented individuals to join our family! We are always interested in chatting with anyone who is passionate about painting and delivering above-and-beyond service.

Visit our Join Our Team page to fill out an application.

We’ll review your details and get in touch if you seem like a good fit.

What if I Have More Questions?

✔ Transparent, Helpful, and Always Ready to Answer
At Arclight Painting, we believe that trust starts with transparency. That’s why we make it a priority to educate and empower every homeowner we work with—even if that means you ultimately choose another contractor.

From the moment you reach out, you’ll notice that we don’t believe in sales pressure or cookie-cutter answers. Instead, we take the time to understand your goals, walk you through your options, and provide honest, straightforward insights based on years of experience in the industry.

Whether your question is about paint types, scheduling, prep work, pricing, warranties, or anything in between—we’re ready to provide clear and thoughtful answers. Our goal is for you to feel confident and informed every step of the way.

For convenience, we’ve detailed some additional Frequently Asked Questions that addresses many of the common topics homeowners ask us about. But if you can’t find your answer there, don’t hesitate to reach out directly—We’re more than happy to speak with you one-on-one.

At the end of the day, it’s not just about earning your business—it’s about earning your trust!